Shipping & Returns
Shipping Policy
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At MY STORE SHOP, we work hard to get your order to you as quickly and safely as possible. Once your order is placed and confirmed, we process and dispatch it as soon as we can — usually within 1 to 3 business days.
Delivery times may vary depending on the product and your location. You'll receive a confirmation email as soon as your order is on its way, so you can keep track of everything.
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If you have any questions about your delivery, feel free to reach out to us — we're always happy to help.
Return & Exchange Policy
We want you to love everything you buy from MY STORE SHOP. If for any reason you're not completely happy with your purchase, we're here to make it right.
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You may request a return or exchange within 30 days of receiving your order. Items must be unused, in their original condition, and in the original packaging. Once we receive and inspect the returned item, we'll process your refund or exchange as quickly as possible.
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To start a return or exchange, simply contact our support team with your order number and we'll guide you through the process — easy and hassle-free.